Steps to take if your order arrives damaged.

My item arrived damaged. What should I do?Email info@lgxnds.com within 48 hours of delivery with your order number and photos of the damage.

What do I do if my item arrives damaged?

My package says delivered but I can&#x2019;t find it.Check with neighbors and your carrier first. If still missing, contact info@lgxnds.com with your order details.

My order was marked delivered but it’s not here.

Learn what to do if your order is lost or damaged.

What if my package is lost in transit?Contact info@lgxnds.com with your order number and details so we can investigate with the carrier.

What if my package gets lost or arrives damaged?

Live chat is available during business hours. For faster help, please include your order number.

Need help with your order or have a product question? Submit a request below and our team will get back to you within 1 business day.

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Issues related to delivered or missing orders.

Order Issues

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How do I apply promo or discount codes?

How do I use my rewards points?

Payments & Discounts

Can I edit or add anything to my order?

What is your cancellation policy?

How do I cancel my order?